Campaign 21V-970

Excessive voltage may cause the components on the board to become damaged

Defect summary

TOURIG is recalling one 2017 Mercedes-Benz Sprinter vehicle, equipped with a Multiplex G9 unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the board to become damaged.

Consequence

Damaged components may overheat, increasing the risk of a fire.

Remedy

Dealers will install an additional circuit module to the existing component board, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact TOURIG at 1-303-710-2914.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V970000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-970
Make	Model	Model years	Complaints on this component
Tourig	Mercedes-Benz Sprinter	2017	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.