Campaign 21V-977

Improper bond may exist between the panoramic roof and the vehicle body, which may result in the panel separating from the vehicle

Defect summary

Ford Motor Company (Ford) is recalling certain 2014 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body, which may result in the panel separating from the vehicle.

Consequence

Panoramic roof panel separation while driving can increase the risk of an injury or crash.

Remedy

Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. This recall is an expansion of NHTSA recall number 16V-695. Owner notification letters were mailed January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V977000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 10, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-977
Make	Model	Model years	Complaints on this component
Ford	Transit Connect	2014	10

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

2 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-418 Jun 30, 2026
During certain cold temperature conditions, the windshield wipers may function only at their high-speed setting and the washing system may fail to…
26V-374 Jun 9, 2026
Power-operated windows may exert excessive force when encountering an object, before they automatically reverse
26V-204 Mar 31, 2026
Windshield wiper arms may break, causing the wipers to fail
26V-202 Mar 31, 2026
Heating, ventilation and air-conditioning (HVAC) system may fail, which can cause the defrosting and defogging system to become inoperative
26V-157 Mar 17, 2026
Moonroof glass may not have been bonded correctly to the moonroof frame, which could result in the glass panel detaching from the vehicle
26V-117 Mar 3, 2026
Windshield wiper motor may fail and prevent the windshield wipers from operating properly