Campaign 22V-030

Instrument cluster module may not display the speedometer and neutral indicator at start-up when the module is below freezing temperatures

Defect summary

Harley Davidson Motor Company (Harley-Davidson) is recalling certain 2021 Pan America 1250S (RA1250S), Pan America 1250 (RA1250), and Sportster S (RH1250S) motorcycles. The instrument cluster module may not display the speedometer and neutral indicator at start-up when the module is below freezing temperatures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 123, "Motorcycle Controls and Displays."

Consequence

Operating a motorcycle without a visible speedometer or neutral indicator may increase the risk of a crash.

Remedy

Dealers will update the instrument cluster module software, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0631.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 22V030000. Text as published by NHTSA.

Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 15, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 22V-030
Make	Model	Model years	Complaints on this component
Harley-Davidson	RA1250	2021	6
Harley-Davidson	RA1250S	2021	9
Harley-Davidson	RH1250S	2021	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

9 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

24V-672 Sep 16, 2024
Voltage regulator output wire may rub on the front corner of the crankcase, exposing the wire and causing an electrical short circuit
20V-624 Oct 8, 2020
Electric vehicle powertrain may unexpectedly shut down and not restart, due to a software issue in the Onboard Charging (OBC) system
16V-283 May 10, 2016
In the affected motorcycles, engine vibrations may damage the ignition switch internally and, as a result, the engine may shut off while riding
14V-413 Jul 8, 2014
In the affected motorcycles, certain optional performance electronic control module calibrations may allow higher engine rpms that could result in…
07V-173 Apr 26, 2007
Certain motorcycles were built with a condition that permits the positive battery cable to contact a weld bead on the oil tank
06V-476 Dec 19, 2006
On certain motorcycles, as a result of a greater body thickness than used in previous model years, the voltage regulator may contact the front…