Defect summary
Mack Trucks, Inc. (Mack) is recalling certain 2023 LR Battery Electric trucks. During certain driving maneuvers, the power steering system may lose pressure, causing a loss of power steering assist.
Consequence
Loss of power steering assist increases the risk of a crash.
Remedy
Dealers replace the higher ratio steering gear and power steering pump software for higher RPM's on the steering pump, free of charge. Owner notification letters were mailed on May 24, 2022. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0434.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA ODI recalls file, campaign 22V204000. Text as published by NHTSA.