Campaign 22V-404

Software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the…

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Defect summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. A software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the ignition is activated. Also, the Real-Top-View (including rearview camera image) could display a flickering image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A malfunctioning center screen or touch control panel may obstruct the driver's view of camera assisted driving functions, increasing the risk of a crash.

Remedy

Dealers will install new software, free of charge. Owner notification letters are expected to be mailed August 5, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANA6.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 22V404000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about back-over prevention on these vehicles: 11, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 22V-404
MakeModelModel yearsComplaints on this component
PorscheTaycan2020 to 202211
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.