Zero Motorcycles Inc. (Zero) is recalling certain accessory chain kits, with part numbers 10-08127 and 10-08140. The included installation instructions are incorrect and if followed, may lead to eventual dislocation of the motor shaft magnet while riding.
A dislocated motor shaft magnet can cause an unexpected response of the motor, including a shift to reverse, increasing the risk of a crash.
Dealers will install a new motor with a pre-placed sprocket chain kit as necessary, free of charge. Owner notification letters were mailed October 31, 2023. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-RCL-023-014.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.