Campaign 23V-001

During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing

Defect summary

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Consequence

A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

Remedy

Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V001000. Text as published by NHTSA.

Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about steering on these vehicles: 18, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-001
Make	Model	Model years	Complaints on this component
Volvo	V60CC	2019 to 2022	0
Volvo	XC60	2019 to 2022	14
Volvo	XC90	2019 to 2022	4

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

4 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

11V-378 Jul 26, 2011
Power steering reservoir return hose may have been incorrectly routed, which can result in increased pressure in the power steering system
11V-286 May 18, 2011
Power steering fluid may leak from the oil pipe connection at the steering gear valve housing
10V-255 Jun 8, 2010
Gearshift lever stud assembly may not have been tightened to the correct specification during assembly
08V-329 Jul 23, 2008
Section of the power steering return line hose was not properly vulcanized (cured) and does not meet specifications
06V-155 May 5, 2006
On certain passenger vehicles,the outer tie rod ball joint can deform at high loads causing a loss of the clamping force and the nut may loosen,…
04V-029 Jan 16, 2004
On certain passenger vehicles, the front control arms may not have been manufactured correctly and, as a result, the stud and nut that secure the…