Campaign 23V-080

Harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery…

Defect summary

Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.

Consequence

A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRD-23.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V080000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 1, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-080
Make	Model	Model years	Complaints on this component
Subaru	Crosstrek Hybrid	2019 to 2022	1

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

8 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

23V-551 Aug 4, 2023
Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a…
22V-907 Dec 8, 2022
Ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could…
22V-473 Jul 1, 2022
Engine wiring harness may have been damaged, resulting in a loose electrical connection to the engine control unit (ECU)
21V-264 Apr 15, 2021
Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit
19V-743 Oct 18, 2019
Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse
19V-297 Apr 11, 2019
Ball spring inside the switch may break, reducing the strength of the ignition switch