Campaign 23V-086

Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded

Defect summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."

Consequence

An overloaded vehicle can increase the risk of a crash.

Remedy

Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V086000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about equipment on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-086
Make	Model	Model years	Complaints on this component
Audi	Q7	2009 to 2015	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

46 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

22V-901 Dec 7, 2022
Safety Certification label on the B-pillar is missing weight capacity information
22V-102 Feb 23, 2022
Value for the maximum combined weight of occupants and cargo on the B-pillar Tire and Loading information label is incorrect
22V-086 Feb 16, 2022
Reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed
22V-085 Feb 16, 2022
Owner's manual may list the incorrect tire pressure
20V-372 Jun 24, 2020
VIN printed on the Federal Certification label may not match the actual VIN on the vehicle
19V-241 Mar 27, 2019
Tire information label contains inaccurate tire dimension and inflation pressure specifications