Campaign 23V-180

Windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail

Defect summary

Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.

Consequence

Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy

Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V180000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 187, of which 2 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-180
Make	Model	Model years	Complaints on this component
Hyundai	Palisade	2021 to 2023	187

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

This recall followed an NHTSA defect investigation

RQ22005 Windshield Wiper Failure
Opened Dec 2, 2022, closed May 26, 2023

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

22V-627 Aug 15, 2022
Windshield wiper motor may become inoperative, causing the wipers to fail
21V00M000 Dec 28, 2021
During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash
18V-305 May 10, 2018
Windshield and rear window on these vehicles may have been installed with incorrect primer, potentially reducing the glass bonding strength
16V-726 Oct 11, 2016
Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving
16V-117 Feb 29, 2016
Windshield wiper motor cover seal on the affected vehicles may degrade allowing corrosion on the wiper motor's circuit board
13V-051 Feb 19, 2013
Panoramic sunroof assembly may have been weakened during installation at the factory