Campaign 23V-187

Incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from…

Defect summary

Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

Consequence

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

Remedy

Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V187000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about latches and locks on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-187
Make	Model	Model years	Complaints on this component
Infiniti	QX50	2022	0
Infiniti	QX55	2023	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-023 Jan 20, 2026
Door strikers may have been improperly welded and break, allowing the door to open while moving
22V-420 Jun 13, 2022
On certain Pathfinder vehicles, the secondary hood latch may malfunction and remain in the unlatched, unsecured, position when the hood is closed
21V-706 Sep 10, 2021
Insufficient welds may allow the secondary hood latch retainer bracket to detach from the front bumper assembly
20V-315 May 28, 2020
If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time
18V-915 Dec 19, 2018
Door latch-lock cable may not have been routed properly in the rear door when the remedy was applied
17V-040 Jan 18, 2017
Rear door latch/lock cable on the vehicles may have been improperly routed