Campaign 23V-271

Foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame

Defect summary

Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.

Consequence

A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.

Remedy

Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V271000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about seats on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-271
Make	Model	Model years	Complaints on this component
Prevost	X3-45 Commuter	2021 to 2023	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-093 Feb 17, 2026
Passenger seat anchors may have been improperly installed
23V-475 Jul 11, 2023
Bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back
23V-272 Apr 17, 2023
Foldable passenger seat frames may have been improperly welded
22V-496 Jul 11, 2022
Retention pin securing the passenger seat recline mechanism could fail, causing the mechanism to collapse, and result in a loose backrest
22V-495 Jul 11, 2022
One bolt that secures the rear bench seat frame to the body of the vehicle was not installed during the manufacturing process
22V-237 Apr 12, 2022
Passenger bench seat frame bolts may have been improperly tightened during assembly