Campaign 23V-352

Incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control

Defect summary

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Consequence

A loss of steering control increases the risk of a crash.

Remedy

Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V352000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about steering on these vehicles: 200, of which 11 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-352
Make	Model	Model years	Complaints on this component
Jeep	Grand Cherokee	2021 to 2023	167
Jeep	Grand Cherokee 4XE	2022	33

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

64 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-363 Jun 4, 2026
Electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the…
24V-132 Feb 22, 2024
Upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control
24V-131 Feb 22, 2024
Improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of…
22V-154 Mar 14, 2022
Steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and…
22E-019 Mar 14, 2022
Steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and…
20E-043 Jun 25, 2020
Outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate