Campaign 23V-384

Instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly

View NHTSA filingAll Toyota campaigns
Defect summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."

Consequence

An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V384000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about airbags on these vehicles: 16, of which 9 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-384
MakeModelModel yearsComplaints on this component
ToyotaCorolla Cross2022 to 202316
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.