Campaign 23V-411

Crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft…

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Defect summary

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Consequence

An engine stall can increase the risk of a crash.

Remedy

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V411000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about engine and cooling on these vehicles: 2,797, of which 196 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-411
MakeModelModel yearsComplaints on this component
JeepGrand Cherokee2014 to 20201,123
Ram15002014 to 20191,674
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.