Campaign 23V-457

Front axle U-bolts that secure the front leaf spring assembly may be over-tightened, which can cause the U-bolts to break and detach

Defect summary

Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2023 NE7A, NJ7A, and NV7A vehicles. The front axle U-bolts that secure the front leaf spring assembly may be over-tightened, which can cause the U-bolts to break and detach.

Consequence

Broken U-bolts can result in a loss of vehicle handling and control, increasing the risk of a crash.

Remedy

Dealers will replace the front axle U-bolts and upper seats, free of charge. Owner notification letters were mailed July 31, 2023. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is M0420.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V457000. Text as published by NHTSA.

Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about suspension on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-457
Make	Model	Model years
Hino	NE7A	2023
Hino	NJ7A	2023
Hino	NV7A	2023

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

23V-456 Jun 29, 2023
Driver-side U-bolts that secure the front axle to the leaf spring assembly may come loose and detach
15V-208 Apr 7, 2015
In the affected vehicles, the U-bolt that connects the suspension springs to the front axle may have been overtightened
11V-320 Jun 10, 2011
Front axle outer wheel bearing cone rollers may not have been properly heat treated
08V-667 Dec 18, 2008
Rear axle u-bolts were not properly tightened
08V-195 Apr 30, 2008
Two vertical right/left side front spring bracket bolts were not tightened properly during the assembly process
05V-356 Aug 10, 2005
On certain chassis and cabs, the wheel bearings were oil-packed onto the front axle rather than grease lubricated as specified