Campaign 23V-465

Wiper arm retention nuts may be loose, stripping, and causing the windshield wipers to fail

Defect summary

Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 LR garbage trucks. The wiper arm retention nuts may be loose, stripping, and causing the windshield wipers to fail.

Consequence

Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.

Remedy

Dealers will inspect, tighten the retention nuts, and replace the windshield wiper arms as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0445.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V465000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-465
Make	Model	Model years	Complaints on this component
Mack	LR	2023 to 2024	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

19V-054 Jan 24, 2019
Passenger side door down view mirror may detach from the door
12V-308 Jul 2, 2012
Hardware used to secure the windshield wiper linkage to the wiper motor may not be sufficiently torqued, and may cause the windshield wiper…
10V-537 Oct 27, 2010
These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated…
90V-051 Mar 16, 1990
Tolerance mismatch in the crank assembly of the bosch windshield wiper motor could cause instantaneous separation of the crank from the linkage…
81V-157 Dec 29, 1981
When the ignition key is in the "on" position and the heater is operating at the "low" or "medium" setting, the heater switch wiring will overload…