Campaign 23V-477

Windshield wipers may fail, resulting in reduced driver visibility

Defect summary

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca, and Seneca Prestige recreational vehicles. The windshield wipers may fail, resulting in reduced driver visibility.

Consequence

Reduced driver visibility increases the risk of a crash.

Remedy

Dealers will inspect and replace the windshield wiper arms, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V477000. Text as published by NHTSA.

Vehicles covered

4 product lines are covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 1, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-477
Make	Model	Model years	Complaints on this component
Entegra	Accolade	2021 to 2022	0
Entegra	Accolade XL	2021 to 2022	0
Jayco	Seneca	2021 to 2022	1
Jayco	Seneca Prestige	2021 to 2022	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

22V-931 Dec 15, 2022
Windshield wiper arms may break, causing the windshield wipers to fail
20V-337 Jun 9, 2020
Adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the…
20V-336 Jun 9, 2020
Adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the…
18V-564 Aug 27, 2018
Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance
18V-445 Jul 5, 2018
When traveling at highway speeds, the windshield wiper arms may lift away from the windshield when the wiper speed setting is on high, decreasing…
18V-297 May 4, 2018
Windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility