Campaign 23V-488

Front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach

Defect summary

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

Consequence

A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy

Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V488000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about seat belts on these vehicles: 30, of which 2 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-488
Make	Model	Model years	Complaints on this component
Tesla	Model S	2021 to 2023	14
Tesla	Model X	2021 to 2023	16

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

This recall followed an NHTSA defect investigation

PE23006 Front seat belt anchor detachment
Opened Mar 24, 2023, closed May 16, 2024

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

24V-376 May 28, 2024
In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended
23V-130 Feb 27, 2023
Bolts securing the second-row seat back frames may not have been securely tightened
22V-798 Oct 21, 2022
Second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service
21V-389 May 25, 2021
One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached
21V-388 May 25, 2021
One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached
15V-780 Nov 23, 2015
Affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner