Campaign 23V-560

Fuel sender float may deform and detach, which can lead to an inaccurate fuel gauge reading

Defect summary

Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2024 NE7A, NE7B, NE8A, NH9A, NJ7A, NJ7B, NJ8A, NJ8J, NV7A, NV7B, and NV8A vehicles equipped with 70 or 90 gallon fuel tanks. The fuel sender float may deform and detach, which can lead to an inaccurate fuel gauge reading.

Consequence

An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy

Dealers will replace the fuel sender gauge, free of charge. Owner notification letters were mailed October 5, 2023. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAV70.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V560000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-560
Make	Model	Model years	Complaints on this component
Hino	Conventional Models	2020 to 2024	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

11 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

24V-075 Feb 7, 2024
Ground connection in the telematics control unit harness may not be secured properly, which can result in the ground connection overheating
20V-244 Apr 30, 2020
Ground cable that connects the negative battery terminal to the frame may be too short and may break as a result
18V-119 Feb 19, 2018
Terminal bolts that secure the main fuse terminals within the fuse block may not have been properly tightened, possibly resulting in electrical…
12V-555 Dec 3, 2012
Over time, the main B+ circuit from the battery to the starter could potentially short to ground due to wear that accumulates as a result of…
05V-492 Oct 24, 2005
On certain trucks, the bolts that hold the battery box and bracket in place may not have been properly torqued at the time of assembly