Campaign 23V-604

Ignition switch may fail, especially in high temperature environments

View NHTSA filingAll Volkswagen campaigns
Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

Consequence

Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

Remedy

Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V604000. Text as published by NHTSA.
Vehicles covered

5 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 201, of which 4 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-604
MakeModelModel yearsComplaints on this component
VolkswagenGolf20195
VolkswagenGolf Alltrack20196
VolkswagenGolf Sportwagen20193
VolkswagenGTI2019 to 202016
VolkswagenJetta2019 to 2020171
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.