Campaign 23V-629

Front tow eye may be inadequately threaded to the crossmember and can detach during towing

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.

Consequence

A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.

Remedy

Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V629000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about trailer hitches on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-629
Make	Model	Model years	Complaints on this component
Mercedes-Benz	GLC 300	2023	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.