Campaign 23V-687

High voltage battery main contactors may overheat

View NHTSA filingAll Ford campaigns
Defect summary

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

Consequence

An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V687000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 231, of which 9 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-687
MakeModelModel yearsComplaints on this component
FordMustang Mach E2021 to 2022231
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.