Campaign 23V-714Do not drive

Attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame

Defect summary

Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.

Consequence

A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.

Remedy

Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V714000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about seats on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-714
Make	Model	Model years	Complaints on this component
Nova BUS	LFS	2015 to 2019	0
Nova BUS	LFS Artic	2015 to 2019	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

1 service bulletin on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-077 Feb 10, 2026
Passenger seat mounting rails may crack, causing the seat to detach and fall to the floor
19V-511 Jul 2, 2019
Hardware used to attach the cantilever seats to the side rail may have been improperly tightened
16V-191 Apr 5, 2016
Affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket
14V-769 Dec 3, 2014
In the affected vehicles, the anchor rivnut may not properly secure one end of the seat to the bus wall
96V-178-005 Jan 9, 1997
Vehicle description: buses equipped with isringhausen seats in the driver position