Campaign 23V-843

Rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength

Defect summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-LINER C2 and 2024 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Consequence

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Remedy

Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL986.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V843000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about structure on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-843
Make	Model	Model years	Complaints on this component
Thomas Built Buses	Saf-T-Liner C2	2024 to 2025	0
Thomas Built Buses	Saf-T-Liner C2 Jouley	2024	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-388 Jun 12, 2026
Front and mid-body interior joints may have been manufactured incorrectly, resulting in insufficient joint strength
25V-694 Oct 10, 2025
Rear exterior joints may have been manufactured incorrectly, resulting in insufficient joint strength
24V-478 Jun 26, 2024
Audible emergency warning alarm sounds may not activate when the emergency hatch or window is open
23V-670 Oct 3, 2023
Fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly
23V-669 Oct 3, 2023
Fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly
23V-333 May 9, 2023
Rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength