Campaign 23V-893

120-Volt passenger outlets may not be secured properly, allowing them to detach

View NHTSA filingAll Daimler Coaches North America campaigns
Defect summary

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.

Consequence

A detached 120-Volt outlet can shock passengers, increasing the risk of injury.

Remedy

Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V893000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-893
MakeModelModel yearsComplaints on this component
Mercedes-BenzTourrider Business2022 to 20240
Mercedes-BenzTourrider Premium2022 to 20240
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.