Campaign 23V-900

Steering gear assembly may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of…

Defect summary

Volvo Trucks North America (Volvo Trucks) is recalling one 2020 VNL truck. The steering gear assembly may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

Consequence

A loss of steering control increases the risk of a crash.

Remedy

A dealer will inspect and replace the defective gears as necessary, free of charge. An owner notification letter was mailed February 7, 2024. The owner may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2316.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V900000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about steering on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-900
Make	Model	Model years	Complaints on this component
Volvo	VNL	2020	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

1 service bulletin on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-444 Jul 9, 2026
Steering knuckles may have been manufactured with insufficiently tightened steering arms
25V-520 Aug 11, 2025
Dynamic steering and oversteer guidance feature may malfunction and cause a loss of steering control
24E-064 Aug 5, 2024
Tie rod assemblies may contain ball studs that have been incorrectly heat-treated, which can cause them to break, and possibly result in tie rod…
24V-503 Jul 2, 2024
Tie rod assembly ball stud could have been improperly heat treated and can fail
24V-423 Jun 9, 2024
Tie rod assemblies may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control
24V-397 Jun 4, 2024
Steering gear may have an improperly seated plug in the valve housing, which can result in a sudden loss of steering control