Campaign 24E-020

Dealer accessory top case locking flap may not function correctly, which can result in the top case detaching from the motorcycle

Defect summary

BMW of North America, LLC (BMW) is recalling certain BMW Motorcycle Dealer Accessory Top cases, designed for R 1300 GS motorcycles, and with part number 77 43 9 443 542. The dealer accessory top case locking flap may not function correctly, which can result in the top case detaching from the motorcycle.

Consequence

A detached top case can become a hazard for road users and increase the risk of a crash.

Remedy

Dealers will repair the locking mechanism of the top case and provide an insert for the rider's manual regarding the locking mechanism, free of charge. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24E020000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Vehicles covered by campaign 24E-020
Make	Model	Model years
BMW	ACC. TOP Case R 1300 GS	Year not stated

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

24E-045 Jun 4, 2024
Mounting kit for the holder contains bolts that are too short and cannot attach securely to the motorcycle, which can result in holder detachment
24V-327 May 10, 2024
Tire information placard may indicate an incorrect tire size and tire pressure
24E-029 Mar 21, 2024
Side case latch hooks may not snap properly into the lock, which can result in the case lid opening, and possibly detaching from the motorcycle
21V-646 Aug 18, 2021
Tire label may contain the wrong tire size and pressure information
20V-514 Aug 27, 2020
Tire information labels may contain tire size and cold tire inflation pressure information that does not match the specific tires that were…
20V-495 Aug 20, 2020
Tire pressure labels may not remain affixed to the motorcycle frame