AROW Global Corp (AROW) is recalling certain MV210 emergency exit windows. The emergency exit window latch can fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
A window that opens during a crash may not properly retain passengers as intended, increasing the risk of injury.
AROW will provide replacement black latch, free of charge. Owner notification letters were mailed June 27, 2024. Owners may contact AROW customer service at 715-693-6020.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.