Campaign 24V-033

Driver's door windows may have been built with the incorrect prime glazing manufacturer DOT code mark

Defect summary

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2017-2019 LFS and LFS Artic buses. The driver's door windows may have been built with the incorrect prime glazing manufacturer DOT code mark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

Consequence

An incorrect DOT code mark may result in the window being replaced with an incorrect type of glass, reducing visibility and increasing the risk of a crash.

Remedy

Nova Bus will inspect the windows and either replace the windows or remove the incorrect marking, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5546.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V033000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about structure on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-033
Make	Model	Model years	Complaints on this component
Nova BUS	LFS	2017 to 2018	0
Nova BUS	LFS Artic	2017 to 2018	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

6 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-300 May 12, 2026
Driver's speaker hole door may have been built with the prime glazing manufacturer DOT code mark missing
25V-101 Feb 17, 2025
Buses may have been built with an incorrect number of emergency exits
23V-781 Nov 21, 2023
Sun visor may detach and fall from the bracket
23V-277 Apr 18, 2023
Emergency exit window release and label may have been installed in the incorrect location
15V-735 Nov 5, 2015
Affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being…
01V-321-001 Oct 9, 2001
Vehicle description: buses equipped with adhesively bonded aluminum bus door panels used in passenger doorways on transit and light and medium…