Campaign 24V-074

Red beacon lighting on the threshold warning system (TWS) may not be bright enough

All Eldorado National- California campaigns

Defect summary

Eldorado National-California, Inc. (ENC) is recalling certain 2012-2023 XHF and Arrivo vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Consequence

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy

ENC will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact ENC customer service at 1-951-684-6868.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V074000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about adaptive equipment on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-074
Make	Model	Model years	Complaints on this component
Eldorado	Arrivo	2012 to 2023	0
Eldorado	XHF	2012 to 2023	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

15V-715 Oct 29, 2015
Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position
14V-607 Sep 30, 2014
Platform side plate of the affected wheelchair lifts may crack
12V-274 Jun 11, 2012
Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned. 
10V-119 Mar 25, 2010
Eldorado national - california has notified nhtsa of a defect in certain model year 2005-2010 transit buses fitted with ricon public use lifts
08V-043 Jan 29, 2008
Lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift system accessible for motor vehicles."…
08V-039 Jan 29, 2008
Certain buses equipped with ricon platform style wheelchair lifts fail to comply with the requirements of federal motor vehicle safety standard…