Campaign 24V-084

Suspension hanger may fail due to missing welds, which can result in difficulty steering and maintaining the direction of the front two wheels

Defect summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2024 Western Star 49X vehicles. The suspension hanger may fail due to missing welds, which can result in difficulty steering and maintaining the direction of the front two wheels.

Consequence

Difficulty steering and a loss of directional control increases the risk of a crash.

Remedy

DTNA will replace the suspension hanger, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is FL994.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 24V084000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about suspension on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-084
Make	Model	Model years	Complaints on this component
Western Star	49X	2022 to 2024	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

2 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

25E-072 Nov 5, 2025
Axle clamp fasteners may be loose, which can result in a loss of vehicle control
25V-760 Nov 4, 2025
Axle clamp fasteners may be loose, which can result in a loss of vehicle control
21V-510 Jul 2, 2021
Leaf spring eye on the rear suspension may be undersized, which could result in it breaking and detaching from the vehicle
20V-660 Oct 27, 2020
Steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle
20V-539 Sep 3, 2020
Lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts
18V-442 Jun 29, 2018
Suspension mounting bolts may have been insufficiently tightened, which can result in the bolts loosening