Campaign 24V-263

Equalizer may provide inadequate clearance, allowing the axle to contact the frame

Defect summary

Keystone RV Company7(Keystone) is recalling certain 2024 Keystone Retreat, Residence 40CLDL, Residence 401CLDL, Dutchmen Aspen Trail 421LOFT, and Crossroads Hampton 390PVL trailers. The equalizer may provide inadequate clearance, allowing the axle to contact the frame.

Consequence

Contact between the axle and the frame increases the risk of a crash.

Remedy

Dealers will replace the equalizer, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact Keystone customer service at 1-8696-425-4369. Keystone's number for this recall is 24-453.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V263000. Text as published by NHTSA.

Vehicles covered

4 product lines are covered

Owner complaints filed with NHTSA about suspension on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-263
Make	Model	Model years
Dutchmen	Aspen Trail Loft	2024
Keystone	Hampton	2024
Keystone	Residence	2024
Keystone	Retreat	2024

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-313 May 18, 2026
Shock bolts may have been incorrectly tightened
23V-822 Dec 7, 2023
Trailers may be equipped with axle springs rated at 4400 pounds instead of 5100 pounds
22V-728 Sep 30, 2022
U-bolts on the axles may have been improperly tightened, causing the bolts to loosen and the axle to slide
22V-206 Mar 30, 2022
Trailers were built with the incorrect size axles and tires, which could cause the vehicle to become overloaded
21V-015 Jan 20, 2021
U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide
20V-606 Oct 2, 2020
These vehicles were incorrectly built with 3500 pound axles and ST205/75R14D tires and rims rather than the 4400 pound axles and ST225/75R15D…