Campaign 24V-294

Improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle

Defect summary

Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

Consequence

A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.

Remedy

Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V294000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 13, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-294
Make	Model	Model years	Complaints on this component
Ford	Transit Connect	2017 to 2019	13

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "NHTSA investigation" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-418 Jun 30, 2026
During certain cold temperature conditions, the windshield wipers may function only at their high-speed setting and the washing system may fail to…
26V-374 Jun 9, 2026
Power-operated windows may exert excessive force when encountering an object, before they automatically reverse
26V-204 Mar 31, 2026
Windshield wiper arms may break, causing the wipers to fail
26V-202 Mar 31, 2026
Heating, ventilation and air-conditioning (HVAC) system may fail, which can cause the defrosting and defogging system to become inoperative
26V-157 Mar 17, 2026
Moonroof glass may not have been bonded correctly to the moonroof frame, which could result in the glass panel detaching from the vehicle
26V-117 Mar 3, 2026
Windshield wiper motor may fail and prevent the windshield wipers from operating properly