Campaign 24V-321

Rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying

Defect summary

Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.

Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V321000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about back-over prevention on these vehicles: 32, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-321
Make	Model	Model years	Complaints on this component
Honda	Ridgeline	2020 to 2025	32

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

This recall followed an NHTSA defect investigation

PE24004 Rear-View Camera Failure
Opened Feb 13, 2024, closed Aug 5, 2024

Before the recall

4 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-423 Jul 1, 2026
Water may enter into the rearview camera, which can cause the rearview camera image to fail to display when the vehicle is in reverse
26V-306 May 14, 2026
Rearview camera screen may display a distorted or blank image
26V-112 Feb 26, 2026
Due to a software error, the instrument panel display may fail
25V-032 Jan 23, 2025
Touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended
24V-384 May 31, 2024
Rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit
23V-431 Jun 15, 2023
Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display