Campaign 24V-330

Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power

Defect summary

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V330000. Text as published by NHTSA.

Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 402, of which 7 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-330
Make	Model	Model years	Complaints on this component
Ford	Escape	2020 to 2022	315
Ford	Maverick	2022 to 2024	78
Lincoln	Corsair	2021 to 2022	9

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "NHTSA investigation" as its origin.

Before the recall

32 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-576 Sep 9, 2026
Incorrect rear axle tail bearings may have been installed, which can result in rear wheel lock-up or driveshaft separation
26V-417 Jun 30, 2026
Rear differential pinion shaft may fracture
26V-402 Jun 24, 2026
Transmission park pawl may engage while the vehicle is in motion, resulting in park system damage
26V-378 Jun 9, 2026
Loss of signal between the transmission output shaft speed sensor and the powertrain control module (PCM) can cause the transmission to…
26V-376 Jun 9, 2026
Clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak
26V-375 Jun 9, 2026
Quickly moving the shift lever from Park to Drive may cause a loss of gear indication on the instrument cluster display and a momentary selection…