Campaign 24V-361

Incorrect headlight control module software may have been installed

Defect summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.

Remedy

Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V361000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about lighting on these vehicles: 1, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-361
Make	Model	Model years	Complaints on this component
Audi	Q4 E-Tron	2022 to 2024	1

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

9 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

21V-413 Jun 2, 2021
Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam
20V-504 Aug 26, 2020
Driver's side headlight may have been aimed too low during production
19V-385 May 23, 2019
Inoperable front turn signal may not illuminate an indicator, failing to alert the driver to the issue
19V-389 May 22, 2019
Blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed
18V-671 Sep 26, 2018
Passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark
17V-662 Oct 18, 2017
Back-up lights in the taillight assemblies may not be bright enough