Campaign 24V-440

Cruise control radar module was misaligned during production

Defect summary

Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.

Consequence

Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.

Remedy

Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V440000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about driver assistance on these vehicles: 39, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-440
Make	Model	Model years	Complaints on this component
Ford	Escape	2023 to 2024	39

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-377 Jun 9, 2026
Lane center assist system may not adequately detect if a driver has their hands off the steering wheel for a prolonged period of time
22V-334 May 13, 2022
Camera is misaligned to the vehicle, resulting in the camera not functioning as intended
21V-982 Dec 16, 2021
Cruise control radar module was misaligned during production
20V-262 May 8, 2020
Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected
19V-031 Jan 14, 2019
Lane Center Assist system may not adequately detect if a driver has their hands off the steering wheel for a prolonged period of time
15V-614 Sep 30, 2015
While using the Adaptive Cruise Control, the vehicle may falsely detect an obstacle in its path and may unexpectedly apply the brakes