Campaign 24V-564

Glazing used on the glass windows may reduce the driver's visibility

Defect summary

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses. The glazing used on the glass windows may reduce the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

Consequence

Reduced visibility while driving can increase the risk of a crash.

Remedy

Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5626.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V564000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-564
Make	Model	Model years	Complaints on this component
Nova BUS	LFS	2019 to 2023	0
Nova BUS	LFS Artic	2019 to 2020	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

7 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26E-019 Apr 9, 2026
Inadequate adhesion around the window frame may cause the glass to detach
26V-206 Mar 31, 2026
Inadequate adhesion around the window frame may cause the glass to detach
25V-696 Oct 14, 2025
Driver's door windows may have been built with the prime glazing manufacturer DOT code mark missing
24V-519 Jul 8, 2024
Windshield wiper arms may be incorrectly aligned, which can cause the wiper blades to collide
16V-135 Mar 4, 2016
On the affected vehicles, the pin on the wiper idler arm may strip causing the windshield wipers to become inoperative
15V-076 Feb 9, 2015
Surrounding material may interfere with opening of the emergency exit windows, making them more difficult to open