Defect summary
Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Source: NHTSA ODI recalls file, campaign 24V715000. Text as published by NHTSA.