Campaign 24V-797

Transmission control valve may fail and cause the rear wheels to lock-up

View NHTSA filingAll General Motors campaigns
Defect summary

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Consequence

Rear wheel lock-up can increase the risk of a crash.

Remedy

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V797000. Text as published by NHTSA.
Vehicles covered

12 product lines are covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 1,419, of which 23 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-797
MakeModelModel yearsComplaints on this component
CadillacEscalade20219
CadillacEscalade ESV202112
ChevroletSilverado 15002020 to 2022649
ChevroletSilverado 25002020 to 202281
ChevroletSilverado 35002020 to 202226
ChevroletSuburban202136
ChevroletTahoe202188
GMCSierra 15002020 to 2022345
GMCSierra 25002020 to 202241
GMCSierra 35002020 to 202232
GMCYukon202151
GMCYukon XL202149
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.