Campaign 24V-850

Passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended

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Defect summary

Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.

Remedy

Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C38.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V850000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about airbags on these vehicles: 7, of which 4 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-850
MakeModelModel yearsComplaints on this component
FordEscape2024 to 20257
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.