Campaign 25V-097

Washers were not installed with the roof mounting brackets

Defect summary

Thor Motor Coach (TMC) is recalling certain 2023 Gemini and Compass motorhomes. Washers were not installed with the roof mounting brackets.

Consequence

Without washers, the solar panel can detach and become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and install washers on the mounting brackets as necessary, free of charge. Owner notification letters were mailed February 26, 2025. Owners may contact TMC customer service at 877-855-2867. TMC's number for this recall is RC000322.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 25V097000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about equipment on these vehicles: 1, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-097
Make	Model	Model years	Complaints on this component
Thor Motor Coach	Compass	2023	0
Thor Motor Coach	Gemini	2023	1

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

25V-792 Nov 17, 2025
Adhesive securing the solar panels to the roof may fail, allowing the solar panel to detach
25V-791 Nov 17, 2025
Solar panel mounting brackets may become loose or break allowing the solar panel to detach
25V-709 Oct 17, 2025
P-clamp may not have been installed, allowing the Liquid Propane (LP) generator hose to contact the exhaust
25V-653 Sep 30, 2025
LP tank support tube may be too short and have an insufficient weld that may fracture, allowing the tank to detach
25V-171 Mar 20, 2025
Slide-Out room can be deployed without the parking brake engaged, allowing the room to extend while the vehicle is in motion
24V-666 Sep 10, 2024
Liquid propane (LP) tank is located too close to the chassis exhaust, which can allow the tank to overheat