Campaign 25V-346

Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error

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Defect summary

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

Consequence

Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.

Remedy

Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.

Source: NHTSA ODI recalls file, campaign 25V346000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 39, of which 5 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-346
MakeModelModel yearsComplaints on this component
FordExpedition202035
LincolnNavigator20204
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.