Campaign 25V-366

Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Source: NHTSA ODI recalls file, campaign 25V366000. Text as published by NHTSA.
Vehicles covered

14 product lines are covered

Owner complaints filed with NHTSA about back-over prevention on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-366
MakeModelModel yearsComplaints on this component
Mercedes-BenzAMG EQE 53 4MATIC20250
Mercedes-BenzEQE 350+2023 to 20240
Mercedes-BenzEQE 500 4MATIC2023 to 20240
Mercedes-BenzEQE SUV 350 4MATIC2023 to 20250
Mercedes-BenzEQE SUV 350+2023 to 20250
Mercedes-BenzEQE SUV 500 4MATIC2023 to 20250
Mercedes-BenzEQS 450 4MATIC2023 to 20240
Mercedes-BenzEQS 450+2022 to 20240
Mercedes-BenzEQS 580 4MATIC2022 to 20230
Mercedes-BenzEQS SUV 450 4MATIC2023 to 20250
Mercedes-BenzEQS SUV 450+2023 to 20250
Mercedes-BenzEQS SUV 580 4MATIC2023 to 20250
Mercedes-BenzS 580 E 4MATIC20250
Mercedes-maybachEQS SUV 680 4MATIC2024 to 20250
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.