Campaign 25V-369

Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display

View NHTSA filingAll Mitsubishi campaigns
Defect summary

Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.

Source: NHTSA ODI recalls file, campaign 25V369000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about back-over prevention on these vehicles: 22, of which 3 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-369
MakeModelModel yearsComplaints on this component
MitsubishiOutlander2022 to 202422
MitsubishiOutlander PHEV2023 to 20250
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.