Campaign 25V-475

Software error may cause the odometer to freeze and not display accurate mileage

Defect summary

Rosenbauer America (Rosenbauer) is recalling certain 2019-2022 Avenger, 2019-2024 Commander, and Warrior fire trucks equipped with an Innovative Controls instrument panel. A software error may cause the odometer to freeze and not display accurate mileage.

Consequence

An inaccurate odometer reading can unintentionally delay critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

Remedy

Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed September 10, 2025. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Source: NHTSA ODI recalls file, campaign 25V475000. Text as published by NHTSA.

Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-475
Make	Model	Model years
Rosenbauer	Avenger	2019 to 2022
Rosenbauer	Commander	2019 to 2024
Rosenbauer	Warrior	2019 to 2024

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

1 service bulletin on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

23V-894 Dec 22, 2023
In the event of a short circuit or wiring failure, the firmware may fail to shut off the output pin, resulting in overloaded electrical circuits
23V-536 Jul 31, 2023
Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally
20V-779 Dec 15, 2020
These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations