Campaign 25V-562

Cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle

Defect summary

Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.

Consequence

A cable step that fails during use increases the risk of injury.

Remedy

Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.

Source: NHTSA ODI recalls file, campaign 25V562000. Text as published by NHTSA.

Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about structure on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-562
Make	Model	Model years
Altec	Aerial Device	2015 to 2025
Altec	Digger Derrick	2015 to 2025
Altec	Service Body	2022 to 2025

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

4 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

25V-529 Aug 14, 2025
Front winch bumper may be secured with incorrect bolts, which can cause the bumper to detach from the vehicle
23V-824 Dec 7, 2023
Welder may be misaligned, preventing the mounting fasteners from being properly tightened
23V-216 Mar 30, 2023
Base of the rear pole rack may be missing a weld
23V-003 Jan 12, 2023
During production, an incorrect bolt may have been used to attach the derrick rotation bearing
21V-239 Apr 5, 2021
Rotation bearing fasteners may experience stress corrosion cracking
18V-757 Oct 26, 2018
High strength fasteners used to secure the pedestal to the turn table may fail