Campaign 25V-577

During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative

Defect summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Consequence

An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.

Remedy

Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

Source: NHTSA ODI recalls file, campaign 25V577000. Text as published by NHTSA.

Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 19, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-577
Make	Model	Model years	Complaints on this component
Lexus	RZ	2023 to 2025	1
Subaru	Solterra	2023 to 2025	10
Toyota	BZ4X	2023 to 2025	8

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

1 service bulletin on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

15V-689 Oct 22, 2015
During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical…
15V-577 Sep 18, 2015
In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor
13V-505 Oct 17, 2013
In the affected vehicles, the windshield wiper switch assembly may short circuit
13V-030 Jan 30, 2013
Nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of…
12V-491 Oct 10, 2012
Power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of…
08V-162 Apr 10, 2008
Driver and front passenger door glass bolts may loosen and come off, causing the door glass to separate from the window regulator