Campaign 25V-686

360-degree view camera system may not display a rearview image properly in certain lighting conditions

View NHTSA filingAll Ford campaigns
Defect summary

Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.

Consequence

A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.

Source: NHTSA ODI recalls file, campaign 25V686000. Text as published by NHTSA.
Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about back-over prevention on these vehicles: 45, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-686
MakeModelModel yearsComplaints on this component
FordF-250 SD2020 to 202222
FordF-350 SD2020 to 202222
FordF-450 SD2020 to 20221
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.